QPIC, LLC LEAN Government Center is the premier resource center for
LEAN Government and a globally based consulting organization that
focuses on LEAN, Six Sigma, Change Management (ACE), Business Metrics (MWM –
Measure What Matters), Supply Chain Management, and Executive
Coaching. Our client base has spanned LEAN Government,
Manufacturing, Healthcare, and non-profit organizations for over 25
years. We are one of the foremost groups consulting on LEAN
Government. Our approach is unique in that we start with the top
management team and ensure the necessary cultural changes are
instituted for LEAN Government to be successful and sustainable.
QPIC, LLC is
honored to be the LEAN Government service provider for GFOA
(Government Finance Officers Association) and ICMA (International
City/County Management Association). QPIC is also the only Lean
Leadership Institute member (also providing coaching) solely focused
on LEAN Government.
LEAN Government focuses on what are the key processes in all
departments/agencies, what services are they delivering, and how
much of what is being done is value-added (what the taxpayer truly
needs and is willing to pay for) vs. non-value added. It’s not
unusual to find improvement opportunities on the order of magnitude
of 50%+ when LEAN Government is applied to Municipal, State and
Federal processes/spending. QPIC, LLC has been working many years
with State and Municipal Governments to focus on projects that
reduce wastes and save money to close budget gaps.
We focus on delivering sustainable results. We do this by educating
people about LEAN Government concepts so they understand the
benefits to themselves and their organization. This understanding
helps them take ownership of the transformation. When there is
ownership of the LEAN Government transformation, the entire
organization can improve by driving performance towards an ideal
state and increase employee acceptance of change.
LEAN has evolved over the years, mainly fostered by the work of
Toyota and the Toyota Production System (TPS). With the advent of
the 2008-2009 financial crisis, the opportunity and demand for LEAN
Government to help close budget gaps has exploded.
The Case for LEAN Government:
- LEAN Government Increases
internal capacity to do more, without adding people.
- LEAN Government Reduces the
costs of Government services (via attrition).
- LEAN Government Increases
customer (taxpayers, etc.) satisfaction.
- LEAN Government Substantially
shrinks the time to get things done.
- LEAN Government Provides a
means to fundamentally rethink what is done and how it is done.
- LEAN Government Applies a more
enhanced systems thinking approach.
- LEAN Government Can be
implemented and sustained with smaller cost than alternative
- LEAN Government Easily yields
returns-on-investment (ROI) of 20X+.
- LEAN Government Doesn’t depend
on costly IT solutions.
It is clear that continuing the old
paradigm of only cutting positions and across-the-board spending
reductions will not be successful. Too many previous short sighted
strategies have now created dire financial consequences for most
Government sectors that must be addressed with a high sense of
urgency. LEAN Government is a major means to address the financial
crisis and close budget gaps.